FAQ

We hope you are able to find the answer to your questions here! If not, please feel free to give us a call, or send us an e-mail so that we can provide you with the answers you need!


What are mold cavities?
Mold cavities are indentations in the mold where the melted chocolate is poured!


What method of payment does Concepts in Candy accept?
We accept Visa, MasterCard, and DiscoverCard, as well as money orders, business and personal checks! There is a two week waiting period on personal checks.


Does Concepts in Candy have a return policy?
No. Due to California Health Laws we cannot accept returns.


Is there a minimum order?
There is a minimum order of $10.00 (US).


What is the price per mold?
Each mold costs $2.00 (US). All molds are the same price!


What are your normal business hours?
Concepts in Candy is open Monday through Friday, 9:00am to 4:00pm, and occasional Saturdays from 9:00am to 2:00pm PST. However, our website is open 24hrs a day, 7 days a week!


How do I order?
You may order by filling out our convenient e-mail form found in the "Order Now!" section of our site, or you may order by phone, fax, or by good old fashioned mail!

Secure Order Page

Phone: (818) 993-7920

We will be happy to answer your questions, or help you with your order! After hours calls will be returned ASAP within the continental U.S. Please leave a phone number and/or an e-mail address at which we can contact you!

Fax: (818) 993-5698

You may fax your order to us at any time! Be sure to include your a phone number and/or an e-mail address at which we can contact you!

Mail: You may mail your order to us too! Please include a check, money order, or credit card number (with expiration date), and also include your phone number and/or an e-mail address at which we can contact you!

Send orders to:

Concepts in Candy
8832 Shirley Ave. Unit 2
Northridge, CA 91324
USA